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Cookie policy

  1. Introduction

    Tortoise Media Limited (“Tortoise Media”, “we, “our”) uses cookies on this website and on the Tortoise app. This Cookies Notice explains more about cookies and why we use them. It also explains how you can control and opt out of receiving them.

    This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

    We update this Cookies Notice from time to time in response to changes in applicable laws and regulations, changes to our processing practices and to products and services we offer. When changes are made, we will update the final section of this policy. Please review this Cookie Policy periodically to check for updates.

  2. About Cookies

    A cookie is a small text file which may be downloaded to your device when you visit our website. We use cookies to allow our website to function correctly, remember your preferences and to track visitors to our website.

    The cookies we use on our website fall into the following categories:

    Statistics or Analytics Cookies We use cookies to collect information about the use of our website by visitors such as the pages they visit most often, how they arrived at our website and associated information. We use these cookies to learn more about how our website is used to identify problems and areas for improvement.

    Functionality Cookies Functionality cookies remember the choices you make when you visit our website. This includes, for example, your consent to the use of cookies on our website.

    Marketing or Targeting Cookies These are cookies placed by third parties on our website which record your visit to our website, the pages you have visited and the links you have followed. They use this information for advertising purposes.

    Learn More About Cookies For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see details in the table below.

    For further information on cookies generally, including how to control and manage them, please visit www.aboutcookies.org or www.allaboutcookies.org.

  3. Cookies Used by Tortoise Media

    The cookies we use on our website and their purposes are as set out in the following table:

    Set By Cookie Name Purpose
    Tortoise Media accessToken Used for signing users on the website
    Tortoise Media refreshToken Used for signing users on the website
    Tortoise Media flash Used for displaying information in response to user action
    Google _ga Used by Google Analytics and registers a unique ID for the website user for statistical analysis.
    Google _gcl_au Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services.

  4. Cookie Sharing with Third Parties

    We may use third party cookies on our website from time to time. For example, we use Google Analytics, Google Tag Manager and YouTube who may share the information they collect with third parties for the purposes of targeted advertising. Please visit their privacy policies for more information, using the links set out in the table above.

  5. Changing Your Cookies Preferences

    You can allow or block cookies by activating the setting on your browser that permits you to change the setting of all or some cookies. Please note that disabling cookies may affect the availability or functionality of our website. Most of the website will function normally, however, functions that rely on cookies such as the use of our online enquiry form, will be disabled.

    If you would like more information on how to manage cookies on some popular browsers, please click on the links below.

  6. Contact us

    Please contact using the details set out in our Privacy Policy if you have any questions about this Cookie Policy or the information we hold about you.



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