FAQs

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When and how can I join Tortoise?

In early February, we will be releasing the next phase of membership pricing. We’re in our beta phase at the moment so haven’t taken on any new members since our Kickstarter campaign closed last year. If you’d like to be the first to know when we re-open, please let us have your email address and we’ll write to you in early February.

How much does it cost to join Tortoise?

A year’s full membership (live, digital and print) will be £250 when we’re fully live, sometime in April. Special prices will be live from early February and throughout our beta phase – £250 for three years, or £50 for three years for u30s.

Can I come to a ThinkIn if I’m not a member?

Tortoise ThinkIns are only open to Tortoise members. If you’re not quite ready to commit but fancy giving us a try, from the beginning of February 2019 you will be able to book a ThinkIn on Eventbrite to become a Guest Member for £25. Your ThinkIn experience includes access to Tortoise Daily for two weeks. If you think you’re ready to join, or just want to keep in touch with us about future ThinkIns, we’d love you to sign up at tortoisemedia.com.

What if I want to join on behalf of someone else? Can I buy a membership as a gift?

We’re working on it. Quite a few people have asked us this so we hope to be able to offer gift memberships once we’re live in the Spring. In the first instance, existing members will have the option to buy memberships for their friends and family.

How do I find out where and when the ThinkIns are happening?

They’re all listed on our website, in the Tortoise app and we promote them via social media as well, so it is nice and easy to find out what’s on where.

Can I see examples of Tortoise journalism if I’m not a member?

Yes. Of course, only members can access the app and the main website but if you follow us on Twitter, Instagram or Facebook you’ll see plenty of examples of stories we’ve published. Members can also share any of our articles with anybody they think would like them, and our contributing editors and journalists will regularly share their stories via their personal social media accounts.

Do you offer concessionary pricing?

We offer concessionary pricing for U30s and for groups of 10 or more. If you would like more information on bespoke group memberships, please get in touch at memberhelp@tortoisemedia.com.

Can anybody join?

Pretty much yes! The only requirement is that you have to be over 16 years of age.

Do you have to be in the UK to be a member?

Absolutely not! Anybody from anywhere in the world can join Tortoise. Just bear in mind that we’re only available in the English language at the moment.

How can I nominate a topic of discussion for a ThinkIn?

We’d love to hear your ideas for potential future ThinkIn topics, and people who’d make good expert speakers and contributors. Please email stephanie@tortoisemedia.com with your suggestions.

What is Tortoise’s privacy and cookie policy?

I’ve forgotten my password.

You can easily reset your password by clicking ‘Forgotten your password?’ on our sign in page on either the website or the app. After entering your email address, we’ll send you an email which will tell you how to reset your password. If you can’t find it please check your junk folder! If you have any other log-in issues, just email memberhelp@tortoisemedia.com for assistance.

For members who signed up via Kickstarter:

How do I register?
We’ve sent an email to the email address you gave when you pledged. Check your junk folder if you can’t find it. In this email, you’ll find your unique activation code and a link to the registration page. Once you enter your code and your personal details into that page, we’ll do the rest.

When will I get my Tortoise member merchandise
It’ll be with you in mid January 2019 when we go live in beta.

When does my membership go live?
Your membership starts on January 14th, 2019. From this point you’ll be able to access our app, website, ThinkIns and member breakfasts.

When will you start to publish?
From January 14th, we’ll be publishing. Because you’re a founding member, we’d love you to help us figure out what works and what doesn’t.

What if I need to change my personal details from the ones I used when I pledged?
From January 2019, you will be able to edit and manage your personal details online. If you’re having trouble, just email memberhelp@tortoisemedia.com and we will sort it out.

Who owns Tortoise?
We have eight private investors backing us. We will not be taking on any further investors, corporate or private, for the time being and nobody has a majority share. We mean it when we said we are and always will be resolutely independent.

How much money have you raised?
We’ve enough money in the bank to operate in the UK for 3 years, plus over £500k which we raised through our Kickstarter campaign. This gives us the confidence to experiment with our formats and develop Tortoise, with our members, over time.