FAQs

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When and how can I join Tortoise?

Just click the Become a Member button, choose the type of membership you want and take it from there. Anybody can join Tortoise, so long as you’re over 16 years of age.

How much does it cost to join Tortoise?

A year’s full membership (live, digital and print) will be £250 when we’re fully live, sometime in April. Until then, we’re running a special offer of three years for the price of one on all new memberships. What a bargain.

Do you offer concessionary pricing?

Yes. It is £50 per year for u30s and for groups of 10 or more. Until we go live in April, we’re offering three years for the price of one on all new memberships. If you would like more information on bespoke group memberships, please get in touch at memberhelp@tortoisemedia.com.

What do I get if I become a member?

Founding Membership includes 10 ThinkIn tickets per year, access to the digital edition and copies of Tortoise Quarterly, our print edition, four times a year. The u30 and Group membership does not include the print edition.

Do you have to be in the UK to be a member?

Absolutely not! Anybody from anywhere in the world can join Tortoise. Just bear in mind that we’re only available in the English language at the moment.

Do you do a digital-only membership?

The u30 and Group membership doesn’t include the print edition, but all Tortoise memberships include tickets to ThinkIns.

How can I see examples of Tortoise journalism if I’m not a member?

Join our mailing list to get a weekly slow news round-up – put your email address in the box on the homepage of this site. Follow us on Twitter, Instagram or Facebook to see plenty of examples of stories we’ve published. The links are in the footer of this site.

I’m a member and I’ve forgotten my password.

You can easily reset your password by clicking ‘Forgotten your password?’ on our log-in page on either the website or the app. After entering your email address, we’ll send you an email which will tell you how to reset your password. If you can’t find it please check your junk folder! If you have any other log-in issues, just email memberhelp@tortoisemedia.com.

I'm a member. How do I book a ThinkIn?

Log in to tortoisemedia.com or the iOS app using your email address and password to book your ThinkIn tickets. You can find your ThinkIn booking code in My Tortoise, under My Membership.

Can I come to a ThinkIn if I’m not a member?

Yes, you can book a ThinkIn on Eventbrite to become a Guest Member for £25. Guest membership includes your ThinkIn ticket and access to Tortoise’s digital edition for two weeks.

How do I find out where and when the ThinkIns are happening?

They’re all listed here on our Eventbrite page, and in the Tortoise app and members’ site.

How can I come to a ThinkIn if I don’t live in London?

We are beginning to do ThinkIns in locations across the UK and internationally. We’re doing Brussels, Norwich and New York in the next few weeks, for example. It’s our aim to take Tortoise on the road globally, but it’ll take a bit of time to build up to that.

How can I nominate a topic of discussion for a ThinkIn?

We’d love to hear your ideas for potential future ThinkIn topics, and people who’d make good expert speakers and contributors. Please email stephanie@tortoisemedia.com with your suggestions.

What is Tortoise’s privacy and cookie policy?

Who owns Tortoise?

We have eight private investors backing us. We will not be taking on any further investors, corporate or private, for the time being and nobody has a majority share. We mean it when we said we are and always will be resolutely independent.

How much money have you raised?

We’ve enough money in the bank to operate in the UK for 3 years, plus over £500k which we raised through our Kickstarter campaign. This gives us the confidence to experiment with our formats and develop Tortoise, with our members, over time.

For members who signed up via Kickstarter:

How do I register?
We’ve sent an email to the email address you gave when you pledged. Check your junk folder if you can’t find it. In this email, you’ll find your unique activation code and a link to the registration page. Once you enter your code and your personal details into that page, we’ll do the rest.

When will I get my Tortoise member merchandise
You should have it by now. If you haven’t, please let us know on memberhelp@tortoisemedia.com.

When does my membership go live?
Your membership started on January 14th, 2019.

What if I need to change my personal details from the ones I used when I pledged?
You can edit and manage your personal details in My Tortoise under My Membership. If you’re having trouble, just email memberhelp@tortoisemedia.com and we will sort it out.