Last update: October 15, 2018
Please read it carefully so you know what’s what. If you have any questions, get in touch with us on firstname.lastname@example.org. If you have an account, you will be able to change the settings on it if you want to.
What is a cookie?
A cookie is a small file on your computer, phone, or other device that allows us to recognise and remember you when you return to our Site.
All cookies have expiration dates that determine how long they stay in your browser:
Session cookies – these are temporary cookies that expire (and are automatically erased) whenever you close your browser.
Persistent cookies – these usually have an expiration date and so stay in your browser until they expire, or until you manually delete them. We use persistent cookies to help keep you logged in and to understand usage patterns so that we can improve the Digital Services for our members.
Cookies help us make your experience smoother. They help you get in and around the site efficiently, and help us to show you content that we think you’ll like. For example:
- recognising you when you return to the Site;
- helping you navigate between pages more efficiently; and
- storing your preferences so that we can customise what you see on the website and in the app, and what we send you in our marketing communications (if you have asked us to send you these).
What types of cookies does Tortoise Media use and why?
We use three different types of cookies:
- Essential – these are cookies that we need to make the website and the app work properly. For example, some essential cookies carry out fraud detection and security checks (along with other similar things) or help give you access to the log-in pages.
- Functional – these cookies remember your preferences. They make using the website and the app simpler for you. For example, it’s a functional cookie that remembers your log-in details securely if you have ticked the “Stay logged-in” box, so you don’t have to log in every time you come back to look at the website.
- Analytics – these cookies are used for what we rather grandly call ‘performance measurement’. That is, to measure how many people visit our website(s), how they navigate between the various pages on those sites, and what content is popular. This means we can see what we’re doing well and what we need to improve.
What other technologies are used on our website(s) and app?
There are some other technologies which seem similar to cookies but are not the same, including pixels and site tags. These can be used to retrieve information such as your device type or operating system, IP address, time of visit, etc. They are sometimes used to create or access the cookies on your browser, but are not cookies themselves.
Changes to this Policy
If we do that, we will let you know by revising the date at the top of this policy. If the changes are significant, we may give you extra notice – such as adding a statement to the homepage of the website or sending you an email with the updated version.